ABOUT EV FEATURES IN YOUR MOBILE APP
The my Cadillac mobile
Charge Status in the Mobile App
When you open the app, your current state of charge and charge status are displayed on the My Vehicle tab on the home screen.
- View current charge level as a percentage and range value (miles), and if the vehicle is plugged in/unplugged/actively charging.
- If it is plugged in and scheduled to charge, the estimated completion time is displayed.
- Tap the tile to access the full Charge Status page, which offers additional information:
- View the type of charger being used (e.g., portable cordset, DC Fast Charging, etc.).
- View settings for the current location (charge limit, charge mode, etc.).
- View charging notifications and alerts (e.g., plug-in reminder, charge interrupted).
EV Features in the Mobile App
Tap the MAP icon on the app’s home screen to view your range on a map, search for charging stations, see your vehicle’s location and more. For the best experience, set up your home/work locations during the initial walk-through or through the screen search.
- Explore range:
- Tap the EXPLORE RANGE icon to see how far you can travel and return back based on your current state of charge, represented by a dotted line.
- You’ll see an alert if you’re outside the range of your home charging location.
- Nearby charging stations:
- From the Map screen, tap the Places or Stations tab beneath the search bar or use the SEARCH icon to view charging stations at a different destination (e.g., if you’re traveling to another city).
- Tap the FILTER icon (a funnel) to customize the search results (e.g., charging provider, type of charging station, charging station power, plug and charge capability).
- Tap a station to view details like availability, user reviews, images and more.
- Search for Points of Interest (POI), such as restaurants or shopping, near the station.
- Route planning:
- After searching for a location or charging station, tap Plan Route to navigate to the destination or tap the ARROW icon on the map to access route planning.
- Open the directions in your preferred navigation app (use Apple
CarPlay™† or AndroidAuto™† , if your vehicle has those features). - Adjust the settings for your trip as needed (e.g., change your battery on departure if you plan to charge before the trip, add Return Home if needed).
- If your vehicle supports Apple CarPlay or Android Auto and you’re connected, you can tap Start Driving to monitor your route.
- Plug and Charge:
- Lets you pull up to a compatible DC fast-charging station, insert the charging cable and have the charging session begin automatically.
- To use this feature, you’ll be asked to complete a one-time activation within the app and you must have a compatible third-party charging account (e.g., EVgo) with a valid payment method on file linked to your vehicle’s mobile app.
- To link/unlink select third-party charging accounts, tap the MENU icon (three dots in the upper-right corner), then select Public Charging Services.
- After you finish setup, you can plug in the charging cable and energy will start to flow to your vehicle.
- Charge-by-App:
- Lets you remotely start a charging session on a compatible level 2 or DC fast charger.
- Here’s how to activate the feature:
- Tap the Map tab on the Home screen.
- Select the ellipsis (…) in the top-right corner.
- Choose Public Charging Services from the options.
- Link your third-party charging account by following the prompts.
- Make sure you have a valid payment method saved within your third-party charging account.
Using Tesla Superchargers
You can also find, start and pay for charging sessions at certain Tesla Superchargers using the myCadillac mobile app.
- To begin, go to the Account Menu (circle with your initials) on the mobile app menu and select Public Charging.
- On the Public Charging screen, select the “Activate” prompt next to Tesla Supercharger and follow the instructions. When you start a charging session from the myCadillac mobile app on the Tesla Supercharger Network, you’ll only be charged for the energy you use.
- To use the Tesla Supercharger Network, you’ll need to purchase a compatible NACS DC adapter for your vehicle. You can do this within the myCadillac mobile app.
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To find out if your vehicle has this feature, contact your dealer or refer to your vehicle’s equipment list. Please check your Owner's Manual for more information about features.
